Digital Commerce Executive – Shopee

The Programme

About the role/brand:

Develop and grow upcoming Social Commerce platform to be one of the top brands within the platform.  To Support Digital Commerce Managers in performance monitoring including but not limited to updating monthly score card, execution and performance monitoring of digital commerce platform. 

Who You Are and What You’ll Do:

d-Commerce continues to be the focus of the industry. UL Malaysia aims to be in the front seat in this channel with aggressive growth post-Covid. The current d-Commerce business is dominated by PurePlayers, closely followed by Quick Commerce customers.  

We are aiming to strengthen our position in this channel by winning in Social Commerce as well as improving our fundamentals with the existing customers. 

Team Structure:

Reporting to: Digital Commerce Manager

Key Stakeholders:

• Internal.
• Brand, Digital, CBD, CSP, Finance, Supply Chain, Legal team. 

External: Enabler, eTailer.

Travel: 40% of the time for travelling. 

What You Will Do

• Implement 7 basics i.e. Search, Perfect Name, Hero images, Product content, Visual & Text Rating & Reviews, Legal & Nutrition, repertoire recommendation in all eCommerce players in order to deliver a distinguished and pleasant shopping experience on both desktop and mobile environment.
• Track and monitor the execution on both desktop and mobile on monthly basis. To prepare a perfect store scorecard as part of the monitoring status.
• Manage and collaborate with brand team / digital marketing team / CSP team to drive impactful eCommerce plan.
• Design, manage and execute eCommerce activities to drive penetration, bigger basket size and premiumization. Work alongside with Field team to ensure all customer plan incorporates eCommerce element to drive omni-connect.
• To conduct a monthly governance meeting for updates on performance and forward planning commitment.
• Develop 5 years eCommerce ambition, strategic thrusts and the glidepath towards building a strong market leader position in all eCommerce partners.
• Close collaboration with eTailer and drive joint business plan yearly to deliver a win win win plan and to land as per agreed plan with tracking and monitoring.
• Regular weekly meeting to discuss performance, effectiveness of activities and forward plans.
• Support and manage eDistributor to ensure that Unilever eCommerce ambition is integrated into eDistributor strategy.
• Develop plans that are profitable to both Unilever and eDistributor while ensuring the shoppers are excited and attracted to make the purchase. 

Required Skills and Abilities

What You’ll Need to Succeed:

• Experience in eCommerce between 1 – 3 years (Fresh graduates are encouraged to apply).
• Fast to adapt to change in the marketplace.
• Interact and negotiate confidently with customers.
• Strong business acumen.
• Sound knowledge in digital marketing and possess a strong passion for digital marketing and eCommerce.
• Able to lead and collaborate across functional teams. 

The Hidden Gem in you:

• Strong team player.
• Strong bias for action.
• Basic understanding of eCommerce world; constantly updated on new news.
• Conceptual thinking process with ability to capture trends and to creatively develop plans to capitalize the trend.
• Strong interpersonal and communication skills.
• MS Office Skills (Excel, Power Point). 

About Unilever:

Be part of the world’s most successful, purpose-led business. Work with brands that are well-loved around the world, that improve the lives of our consumers and the communities around us.

We promote innovation, big and small, to make our business win and grow; and we believe in business as a force for good.

Unleash your curiosity, challenge ideas, and disrupt processes: use your energy to make this happen. Our brilliant business leaders and colleagues provide mentorship and inspiration, so you can be at your best. Every day, many Malaysian households use our products to feel good, look good and get more out of life-giving us a unique opportunity to build a brighter future. 

Every individual here can bring their purpose to life through their work. Join us and you will be surrounded by inspiring leaders and supportive peers. Among them, you will channel your purpose, bring fresh ideas to the table, and simply be you.

As you work to make a real impact on the business and the world, we will work to help you become a better you.