Business Operations Analyst Intern

The Programme

Why You’ll Love Cisco:

Everything is converging on the Internet, making networked connections more relevant than ever before in our lives.  
 
Our employees' revolutionary ideas impact everything imaginable - from entertainment, retail, healthcare, and education, to public and private sectors, smart cities, smart cars, and everyday devices in our homes.   
 
Here, that means you’ll take creative ideas from the drawing board to powerful solutions that have real world impact.    
 
You’ll interface with Cisco leaders, partner with experienced mentors, and develop incredible relationships with colleagues who share your interest in connecting the unconnected.  You’ll be part of a team that cares about its customers, enjoys having fun, and you’ll take part in changing the lives of those in our local communities.  Come prepared to be inspired. 
 
Cisco’s Commerce & Lifecycle Operations (CLO) organization: 
 
Regional Operations (RO) provides operational engagement and advisory services to customers, partners and sales across commerce processes for Cisco’s products, services and software business. 
 
The Business Operations Analyst works directly with ASEAN Field Ops Leader and other cross-functional stakeholders to provide world class operations management and advisory services.

What You Will Do

• Develop innovative solutions for real business challenges. 
• Collaborate on cross-functional projects. 
• Analyze internal processes, data, and problems. 
• Identify issues and areas for improvement. 
• Identify new business models and benefits from enabling new capabilities. 
• Map internal processes and improve how people work together.

Required Skills and Abilities

• Excellent analytical, problem-solving and decision-making skills. 
• High level of customer focus and service excellence as you seek proactive and practical solutions.  
• Strong collaboration skills with internal/external customers and cross-functional teams.  
• Excellent communication skills, “can do” attitude and team player in global environment. 
• Effective time-management skills and the ability to prioritize work assignments.

Who You Are:

• Currently pursuing a bachelor's or master's degree in Analytics, or a related area. 
• Demonstrated interest in excel –volunteering, internship, coursework, or other relevant experiences. 
• Excellent written and verbal communication skills; language skills beyond English are a plus. 
• Team oriented, with effective collaboration and influencing skills. 
• Detail oriented, resourceful, and able to prioritize under deadlines.
• Creative thinker and problem solver, overcoming challenges and learning from failure.

About Us: 
 
Cisco enables people to make powerful connections--whether in business, education, philanthropy, or creativity.  
 
Cisco hardware, software, and service offerings are used to create the Internet solutions that make networks possible--providing easy access to information anywhere, at any time.  
 
Cisco was founded in 1984 by a small group of computer scientists from Stanford University. Since the company's inception, Cisco engineers have been leaders in the development of Internet Protocol (IP)-based networking technologies.