Growth Planning Intern - Business - SPX Xpress

The Programme

The Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products.  
 
The team analyses and monitors operational KPIs across the region and conducts root cause analysis when operation performance fluctuates.  
 
The Operations team comprises Customer Service, Payment, Listings, Warehouse, Logistics, Seller Operations and Fraud.

What You Will Do

• Analyze data and build models to project data for Operations team to utilize for planning purposes. 
• Collaborate with the operations team to identify gaps in processes based on projected numbers to reduce operational choke points. 
• Develop dashboards and tools as required to monitor and track projections against actual performance. 
• Prepare proposals and reports for presentation to senior management.

Required Skills and Abilities

• Currently pursuing a Bachelor's Degree in a relevant field such as Business, Engineering, or Supply Chain. 
• Strong analytical mindset and ability to work with data to derive insights. 
• Well-developed interpersonal and communication skills. 
• Detail-oriented and adaptable to changes in a fast-paced environment. 
• Able to develop data models to project volume (any format)

About Shopee: 
 
Shopee is the leading e-commerce platform in Southeast Asia and Taiwan. 
 
It is a platform tailored for the region, providing customers with an easy, secure and fast online shopping experience through strong payment and logistical support.  
 
Shopee aims to continually enhance its platform and become the region’s e-commerce destination of choice via ongoing product optimization and localized user-centered strategies.