Finance Operations Specialist - ShopeePay

The Programme

The Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products.  
 
The team analyses and monitors operational KPIs across the region and conducts root cause analysis when operation performance fluctuates.  
 
The Operations team comprises Customer Service, Payment, Listings, Warehouse, Logistics, Seller Operations and Fraud.

What You Will Do

• Assist in day-to-day reporting of financial information and preparation of required regulatory reporting. 
• Responsible for daily bank entries booking and monthly bank reconciliation. 
• Record and monitor daily bank balance and ensure sufficient cash flow to perform day to day payout.   
• Monitor processed payments and conduct reconciliation on payment transactions and settlements. 
• Promptly respond to other business stakeholders on inquiries to resolve any delay in payment processing to merchants.  
• Work closely with the Payment Operation team on ensuring accurate processing of settlement and also refund related matters. 
• Supporting Experienced members and Manager in gathering relevant information for audit and other ad-hoc duties and projects.

Required Skills and Abilities

• Preferably 1-2 years working experience in E-wallet or Fintech industry.  
• Fresh graduates are welcome to apply. 
• Diploma or bachelor's degree in Accounting, Finance or other relevant fields. 
• Proficient in Microsoft Excel (e.g., Pivot Tables, VLOOKUP's, etc.) 
• Excellent communication skills in email, face-to-face conversation and remote discussion.  
• Ability to work well under pressure, detail oriented and has strong logical and critical thinking to solve problems. 
• Proactive and a good team player with a positive attitude and eagerness to learn 

Shopee is the leading e-commerce platform in Southeast Asia and Taiwan.  
 
It is a platform tailored for the region, providing customers with an easy, secure and fast online shopping experience through strong payment and logistical support.  
 
Shopee aims to continually enhance its platform and become the region’s e-commerce destination of choice via ongoing product optimization and localized user-centered strategies.