Data Center Site Operations Engineer -IT- Infrastructure

The Programme

The Engineering and Technology team is at the core of the Shopee platform development.  

The team is made up of a group of passionate engineers from all over the world, striving to build the best systems with the most suitable technologies. 

Our engineers do not merely solve problems at hand; We build foundations for a long-lasting future. We don't limit ourselves to what we can or can't do; we take matters into our own hands even if it means drilling down to the bottom layer of the computing platform. 

Shopee's hyper-growing business scale has transformed most "innocent" problems into huge technical challenges, and there is no better place to experience it first-hand if you love technologies as much as we do. 
 
About the Team: 
 
Data Center Engineers implement the entire backbone data center infrastructure that ensures all Sea products and services run without a hitch.  
 
As a Data Center Engineer, you will manage the IDC facilities, servers and network equipment that run over server applications across all regions for our massive user base.

What You Will Do

• Setup and install server & network hardware according to business requirements. 
• Maintain, diagnose and troubleshoot server & network system health and fix any issues that arise 
• Deploy and configure Linux & Windows server operating system. 
• Manage data center assets and inventories. 
• Maintaining detailed documentation of all server and storage configurations and changes made to them for auditing and tracking purposes. 
• Work with data center partners to understand and ensure facilities like cooling, fire suppression, UPS system, etc. are working properly and in accordance with our requirements.

Required Skills and Abilities

• Diploma and Above in Telecommunication, Information Technology, Computer Engineering or related fields. 
• Hands-on experience in Data Center operations, familiarity with facility management, server hardware and network equipment. 
• Familiar with Linux, Windows servers, and VMWare operating systems. 
• Familiar with setup and configuration of the server, enterprise network, and SAN equipment. 
• Possess knowledge in installing fiber and copper cross connects for routers, switches, network and SAN connections to servers and storage. 
• Familiar with upgrading & replacing internal system components, including CPUs, memory, hard drives, and network cables. 
• Have a good knowledge of basic networking concepts. 
• Set up DHCP scopes, TCP/IP (IP address reservations, etc.). 
• Troubleshoot physical network systems to identify and fix performance issues (L1). 
• Possess knowledge of HVAC/CRAC, UPS, Battery and Generator systems is a plus. 
• Work independently and have the ability to work under pressure with tight deadlines 
• Fast-learning ability, willing to pick up new skills and technologies. 
• High-potential fresh graduates with no prior experience are welcome.

About Us: 
 
Shopee is the leading e-commerce platform in Southeast Asia and Taiwan.  
 
It is a platform tailored for the region, providing customers with an easy, secure and fast online shopping experience through strong payment and logistical support.  
 
Shopee aims to continually enhance its platform and become the region’s e-commerce destination of choice via ongoing product optimization and localized user-centered strategies.