Content & Listings Intern - Operations

The Programme 

The Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis when operation performance fluctuates.  
 
The Operations team comprises Customer Service, Payment, Listings, Warehouse, Logistics, Seller Operations and Fraud.  

What You Will Do 

• List, organize, and maintain various types of content on our website/app. 
• Review content listings (e.g., image/video/description/title, etc.) to ensure they follow website policies and guidelines.
• Work closely with other teams to ensure all content is accurately represented and easy to find for our users. 

Required Skills and Abilities 

• Currently pursuing or enrolled in bachelor's degree (any major). 
• Detail oriented. 
• Able to commit to a minimum of 3 months internship.
• Bilingual in English and Mandarin to help review content listings in Mandarin. 

Shopee is the leading e-commerce platform in Southeast Asia and Taiwan.  
 
It is a platform tailored for the region, providing customers with an easy, secure and fast online shopping experience through strong payment and logistical support.  
 
Shopee aims to continually enhance its platform and become the region’s e-commerce destination of choice via ongoing product optimization and localized user-centered strategies.