Internship for Customer Care - Management

The Programme

We are looking for a motivated, dynamic Intern to support our Customer Relations Executive to join our team. 
 
To help to achieve this, we will provide you with a competitive allowance & bright career opportunity.  
 
You will also be given full product training, with hands-on assistance from the Customer Care Team. 
 
In this role you will be responsible for:

• Conduct Customer Voice Count surveys to existing customers to gain feedback on Rentokil Initial service. 
• Make outbound calls to existing customers to gain feedback on Rentokil Initial services. 
• Perform satisfaction follow up call to re-gain customers confidence. 
• Support in customer loyalty and staff recognition programme. 
• Demonstrate effective verbal communication skills when interacting at all levels, be it among peers & managers or with customers. 
• Manage all contact activities including sales leads/enquiries into contact management system.

Required Skills and Abilities

The ideal candidate will possess:

• Currently pursuing tertiary education/Final semester (Bachelor's Degree or Diploma in Business Administration, Management, Marketing, Customer Service Management, Office Management course). 
• Own transport to travel to work on a daily basis.

Benefits:

• Monthly allowance. 
• Opportunity to be absorbed as permanent employee (based on your work performance).

Duration: Depending on your university's requirements. 
 
About Us: 
 
Rentokil Initial plc employs 44,500 people across 83 countries - offering the experience and expertise of a multinational organization, whilst delivering services with the agility and characteristics of a local business.  
 
As world leaders in Pest Control and Hygiene & Well-being services, we deliver services that protect people and enhance lives, to commercial and private customers worldwide.