Intern Indoor Sales - Mandarin Speaker

The Programme

We are looking for a motivated, dynamic Intern Indoor Sales to join our team based at Headquarter (PJ).  
 
Your responsibilities will be to convert incoming enquiries into sales or secure appointments for site inspection and good in follow-up with customers. 
 
To help to achieve this, we will provide you with a competitive base salary, a highly rewarding incentive structure and career opportunities.  
 
You will also be given full product training, with hands-on assistance from the Residential Indoor Sales Specialist team. 
 
In this role you will be responsible for:

• Responsible for handling incoming calls for opportunities. 
• Process enquiries and proactively resolve customer issues & challenges effectively. 
• Build strong internal and external relationships through customer service support and delivery. 
• Convert incoming enquiries into sales or secure appointment for site inspection. 
• Identify and follow-up opportunities to gain new customers and conduct upselling to existing customers. 
• Proactively call to convert jobs into contracts. 
• Identify and follow-up complaints from newly signed up customers to prevent pre-mature termination. 
• Process all customers’ contracts and job orders in a timely manner. 
• Effectively plan Residential Specialist’s work for optimum productivity. 
• Ensure all documentation pertaining to customers is updated into the respective service database timely and accurately. 
• Ensure the sales loop is reported accurately on a daily basis. 
• Work out and agree on a payment plan with customer and support Residential Specialist as and when necessary. 
• Any other task or duties that maybe assigned from time to time.

Required Skills and Abilities

• Currently pursuing tertiary education/Final semester (Bachelor's Degree or Diploma in business-related course). 
• Has its own transport to travel to work on a daily basis.

You will be welcomed into a friendly, robust and competitive team that are highly motivated and focused on achieving goals and results.  
 
You will be given full product training, with hands-on assistance from the Residential Indoor Sales Specialist and Sales Team. 
 
About Us: 
 
Rentokil Initial is one of the largest business services companies with more than 66,000 colleagues worldwide and operates in over 70 countries.  
 
The company relies on commitment, ability and teamwork amongst colleagues to deliver the services and delight customers. We are the market leader in both pest control and hygiene solution industries for more than 50 years in Malaysia.  
 
As our presence in 11 major cities nationwide expands, we invite suitably qualified and highly dynamic colleagues to passionately grow with us.