Intern - Agency Administration - Systems

The Programme

Agent Admin is the department processing New Agent Application submitted by Agency Force.  
 
Agency Admin is also involved in System Development where new processes are set in place that require us to provide system enhancement to the current processing so that it covers end to end.  
 
There will be ad-hoc projects as well in supporting our front liners stakeholders and our inter-departmental stakeholders as well.

What You Will Do

• Managing Customer enquiries (improve communication skills), pls use the same statement (for contracting). 
• Preparing user-requirement pertaining to system enhancement (detailed and comprehensive) that other inter-departmental stakeholders based on their understanding. 
• Preparing ad-hoc report (analytic mindset) pls use the same statement. 
• Co-ordinate and liaise closely with IT personnel/stakeholders to rectify the error. 
• Follow-up follow through with stakeholder pls use the same statement.

LEARNING OUTCOMES

• Improve communication skills and able to manage stakeholders. 
• Prepare good report and user requirement.

Required Skills and Abilities

• Degree in IT, or a related field.  
• Proficiency in Microsoft PowerPoint, Microsoft Word & Microsoft Excel.  
• Effective communication skills with ability to communicate with the team, internal and external stakeholders.  
• Has a good command of written and spoken English. 

About Us: 
 
Prudential plc provides life and health insurance and asset management, with a focus on Asia and Africa.  
 
We help people get the most out of life, by making healthcare affordable and accessible and by promoting financial inclusion.  
 
We protect people’s wealth, help them grow their assets, and empower them to save for their goals.  
 
The business has more than 18 million life customers in Asia and Africa. Prudential has been providing trusted financial security for 95 years and is listed on stock exchanges in London, Hong Kong, Singapore, and New York.