Executive -Customer Success- Analytics & Insights - Accounting

The Programme

NielsenIQ Customer Success is a modern service team transforming the way we serve our clients with new and updated tools to help our teams get the job done quickly and easily.  
 
We are a team that partners with clients to fuse data, science, and the talents of our people to provide measurement and improvement for the clients and markets we serve.  
 
We are the key link between Nielsen and clients. Our service and delivery are the reason clients will continue to invest in our products and service. To run independently the set-up & execution of projects by compiling, analyzing, and interpreting sales, writing client reports, and constructing presentations.   

What You Will Do

• Summarize data in tables, charts, and graphs.   
• Analyze and interpret sales data.  
• Deliver final reports and presentations (category overview as well as issue-based) building a story and final recommendations.   
• Review data for errors and inconsistencies.   
• Use internal tools and data sources.   
• Independently discusses analysis design to best answer client questions with CBP/client.   
• Discuss design and calculate the Quantified Business Opportunity.   
• Drive time/cost-effectiveness on the project.   
• Support meeting the COE objectives as a whole.   
• Inspire peers and co-workers.  

Required Skills and Abilities

Curiosity will bring you to understand where the market is moving and to provide business solutions based on the client's needs. 

Your chance to deliver high-quality client services all the time is here, working together with our client business partners, while your communication skills will help you to adapt to the multi-diverse working culture.  

• Bachelor’s Degree from reputable universities. 
• Fresh graduate or with up to 3 years of experience in relevant field which required communication and analytical skills (e.g., account management, client servicing, business/market analyst, etc.) 
• Strong business and financial acumen (including business environment and client) with excellent analytical skills. 
• Understanding of growth and brand strategy. 
• Strong communication skills & presentation skills, able to interpret numbers or data through storytelling techniques.  
• Ability to work independently and comfortably working in a digitally enabled environment.   
• Strong Organizational & interpersonal skills.   
• Good client service skills and ability to communicate and write effectively in English. 
• Mandarin/ Cantonese proficiency is preferred.  
• Knowledge of Microsoft Office. 
• Retail data experience is a plus.   
• Basic knowledge of statistics would be an added advantage.

About Us: 
 
NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth.  
 
In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. 
 
NIQ, is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.