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Intern - CRM & Retention

The Programme 

The best thing about theory is putting it into practice. The Mercedes-Benz Group presents students with lots of different ways to do just that: through internships, dissertation placements and temporary work placements.

The Mercedes-Benz Group offers many exciting internships and supports you in taking initial steps toward your career: In alternative drives of tomorrow or efficient production, negotiations in purchasing or financing options in fleet management. Before or during your studies - nationally or internationally.

We offer you the opportunity to get some exciting insights into a global group. What's more, we provide an advisor who supports you if you have any questions and requests. 

What You Will Do 

  • Assist Product Development team to follow up with working committee on the progress of the upcoming product preparation.
  • Assist Customer Retention team in preparation of monthly customer retention report.
  • Generate reports in Report Manager on a daily basis and ensure that all information is accurate prior to being sent out to brand partner and Finance & Controlling.
  • Sending maturing contracts leads to dealers on a monthly basis and collecting feedback from dealers in a timely manner.
  • Send contract details/report to Datapos on a monthly basis for issuance of retention letter.
  • Assist in Planning & Developing Customer Retention Strategy.
  • Other Ad-hoc tasks. 

Required Skills and Abilities 

  • Degree or Diploma in Business Administration/Management, or any other related field.
  • Mandatory internship with supporting letter from University.
  • Min. requirement - Able to do 6-month internship (Intake in mid-June'22).
  • Proficient in Microsoft Office (Intermediate excel skills a plus).
  • Highly motivated and energetic person.
  • Good written and spoken English.
  • Able to communicate at all levels in a corporate environment.
  • Attention to details and good prioritizing skills. 
Closed a month ago
Closed a month ago
  • Job type:Internships
  • Disciplines:

    Administration, Management

  • Citizenships:

  • Locations:

    Malaysia

  • Closing Date:28th May 2022, 6:00 pm

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