Claims Operations Intern - August/ September/ October Intake

The Programme

Marsh and McLennan Companies (MMC) is seeking candidates for the following position based in the Kuala Lumpur Shared Services Operations Office in Q Sentral: 
 
Claims Operations Intern (August/ September/ October Intake) 
 
What can you expect?

• Be a part of a regional operational shared service center. 
• Interact diverse colleagues and stakeholders from various lines of business within MMC.

What is in it for you?

• Career Development and Training Opportunities. 
• Explore opportunities to work on regional and global projects. 
• Conducive Smart Office work environment.

We will count on you to:

• Registration, Processing and Adjudication of claims (General Insurance) within turnaround time. 
• Assists in the determination of claim liabilities, value, and service provider fees and sets reserves, with low financial authority, according to company and legal standards. 
• Ensure computed claims settlement and verified reimbursements from insurers are valid. 
• Diligently monitor and follow-up on unsettled claims with insurers and/or outstanding information from clients.  
• Interact with stakeholders to ensure proper execution of tasks. 
• Prepare claims statistic report on a monthly basis include, updating the documentation processes. 
• Proactively identify problems with the team or client and provide solutions. 
• Participate in project initiatives to improve efficiency and productivity of the department.

Required Skills and Abilities

What you need to have:

• Bachelor's Degree in any field. 
• Good command in speaking and writing English. 
• High Proficiency in using MS Office Application. 
• Good communication and interpersonal skills.

What makes you stand out:

• Ability to read and write in Traditional/Simplified Chinese. 
• Proficient in using Microsoft Excel. 
• Good communication and interpersonal skills. 
• Ability to systematically manage and retrieve data. 
• Strong analytical skills and detail-oriented to comprehend and summarize appropriate information.

Marsh & McLennan is the world's leading professional services firm in the areas of risk, strategy and people.  
 
The Company's 76,000 colleagues advise clients in over 130 countries. With annualized revenue approaching $17 billion, Marsh & McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses. 

Marsh advises individual and commercial clients of all sizes on insurance broking and innovative risk management solutions.  
 
Guy Carpenter develops advanced risk, reinsurance and capital strategies that help clients grow profitably and pursue emerging opportunities.  
 
Mercer delivers advice and technology-driven solutions that help organizations meet the health, wealth and career needs of a changing workforce.  
 
Oliver Wyman serves as a critical strategic, economic and brand advisor to private sector and governmental clients.