Claims Operations Executive -Supporting Hong Kong- Fresh Graduate

The Programme

Marsh McLennan (MMC) is seeking candidates for the following position based in the Kuala Lumpur Shared Services Operations Office in Q Sentral.

• Claims Operations Executive - Supporting Hong Kong (Fresh Graduate Opportunity).

What can you expect?

• Be a part of a regional operational shared service center. 
• Interact diverse colleagues and stakeholders from various lines of business within MMC.

What is in it for you?

• Career Development and Training Opportunities. 
• Explore opportunities to work on regional and global projects. 
• Conducive Smart Office work environment.

We will count on you to:

• Registration, Processing and Adjudication of claims (General Insurance) within turnaround time. 
• Assists in the determination of claim liabilities, value, and service provider fees and sets reserves, with low financial authority, according to company and legal standards. 
• Ensure computed claims settlement and verified reimbursements from insurers are valid. 
• Diligently monitor and follow-up on unsettled claims with insurers and/or outstanding information from clients.  
• Interact with stakeholders to ensure proper execution of tasks. 
• Prepare claims statistic report on a monthly basis include, updating the documentation processes. 
• Proactively identify problems with the team or client and provide solutions. 
• Participate in project initiatives to improve efficiency and productivity of the department.

Required Skills and Abilities

What you need to have:

• Bachelor's Degree in any field. 
• 1-2 years experience in claims processing/ claims handling are encouraged to apply. 
• Good command in speaking and writing English. 
• Ability to read and write in Traditional/Simplified Chinese. 
• High Proficiency in using MS Office Application. 
• Good communication and interpersonal skills.

What makes you stand out:

• Proficient in using Microsoft Excel. 
• Able to converse in Cantonese. 
• Good communication and interpersonal skills. 
• Ability to systematically manage and retrieve data. 
• Strong analytical skills and detail-oriented to comprehend and summarize appropriate information.

About Us: 
 
Marsh McLennan is the world’s leading professional services firm in the areas of risk, strategy and people. The Company’s 83,000 colleagues advise clients in 130 countries.  
 
With annual revenue over $19 billion, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses.  
 
Marsh provides data-driven risk advisory services and insurance solutions to commercial and consumer clients. Guy Carpenter develops advanced risk, reinsurance and capital strategies that help clients grow profitably and pursue emerging opportunities.  
 
Mercer delivers advice and technology-driven solutions that help organizations redefine the world of work, reshape retirement and investment outcomes, and unlock health and well-being for a changing workforce.