Engineer Information Technology - Basis Operation Support

The Programme 

Part of your life. Part of tomorrow - We make life easier, safer and greener – with technology that achieves more, consumes less and is accessible to everyone. Microelectronics from Infineon is the key to a better future. Efficient use of energy, environmentally-friendly mobility and security in a connected world – we solve some of the most critical challenges that our society faces while taking a conscientious approach to the use of natural resources. 

What You Will Do 

In your new role you will: 

• Provide 2nd and 3rd level SAP Basis support and system maintenance (system health checks, daily monitoring of system performance & tuning, system installation, upgrade, patching system health checks, etc.).
• Involve in administration of Automic – ONEAutomation (system monitoring, job administration, client configuration, etc.).
• Handle incident ticket (security & authorization, connection problem, troubleshooting functional topics, etc.).
• Perform problem management (root-cause analysis of problems, reports to superior on service impacting issues and actively participates in follow-up actions to restore service back to normal levels).
• Ensuring high system availability and performance.
• Continuous system optimization, monitoring and problem analysis / resolution.
• Provide support for project work within local or global. 

Required Skills and Abilities 

You are best equipped for this task if you have

• Bachelor’s Degree of Information Technology / Computer Science or any equivalent course.
• Minimum 2 years of related working experience.
• Fresh graduate with good academic result is encouraged to apply.
• Sound knowledge in operating system and database technologies (SUN Solaris, LINUX RedHat and Oracle, Windows Server and Microsoft SQL Server).
• Strong at analytical trouble shooting and problem-solving skills, with the ability to prioritize and handle multiple tasks.
• Ability to handle multiple high priority items simultaneously.
• Good communications skills and a proactive team player.
• Promote transfer of knowledge and awareness to those in closely related areas, such as colleagues, and clients / users.
• Adheres to all policies and documented procedures when resolving issues, where possible highlights improvement to the procedures.
• Ability to create support documentation and written procedures for routine and non-routine tasks