Executive -Group Operations- Branch Operations Support - Security, Admin & Fraud

The Programme

If you are looking to excel and make a difference, take a closer look at us…

• Perform account maintenance for Freeze / Uplift received from branches.
• Attend to all request related to Bankruptcy/Wound-up/Discharged/Stay Dissolution from Jabatan Insolvensi Malaysia (JIM), Branch, dept, etc.
• Attend to all JIM notices and request on disclosure of customer information; Escalate to the respective branches and divisions on the Appointment of Liquidators and Deceased.
• Liaise with vendors on E-pintas quotation, branch & Bank Nagara Malaysia (BNM)’s registration.
• Monitor ongoing renovation projects, ensure the completion of the projects and payment process. Ensure monthly invoices billing submission from all the security vendors, process monthly payment to vendors invoices, raised accrual for the backdated invoices.
• Attend to all requested related to Security Guard; Monitor the daily technical issues and new request for branches/centers on security equipment i.e CCTV, Alarm & Door Access; Monitor daily alarm triggered listing, email to branch for further checking and update into daily tracking template.
• Perform user access matrix (UAM) review once in 6 months upon receiving notification from IT Security; Support daily IRL maintenance by uploading data into HOST. 

Required Skills and Abilities

• Candidate with at least a Bachelor Degree in any field of studies.
• Fresh Graduates are welcome to apply for this position.

About Us:

Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region.  

These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology.

As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers’ needs and desires becomes even more critical to HLB’s operations.  

To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement.