Technical Consultant - Graduate

What You Will Do

• Apply growing technical knowledge to operate a technology area (e.g., server administration, technical security management, performance management) or customer group with limited risk/complexity. 
• Integrate technical knowledge and business understanding to create solutions for customers. 
• Resolve routine in-scope technical incidents independently. Work with team members to resolve more complex incidents. 
• Apply company solutions to meet moderately complex customer needs within area(s) of technical responsibility. 
• Participate in Customer Expectation management as part of escalation process. 
• Build relationships with management in assigned accounts. 
• Sets expectations with customers based on defined parameters.

Required Skills and Abilities

Education and Experience Required:

• Bachelor's degree preferred or associate degree holder (technical field) with 0-1 years working experience in related fields desired.

Knowledge and Skills:

• Basic knowledge of company products and services offerings. 
• Communicate effectively to technical level and first-level management within an organization. 
• Active listening skills and ability to adjust messages to audience level. 
• Problem-solving skills (proactive, reactive and creative based on clearly defined procedures. 
• Conceptual understanding of IT environments.

This role has been designated as ‘Edge’, which means you will primarily work outside of an HPE office. 
 
We offer:

• A competitive salary and extensive social benefits. 
• Diverse and dynamic work environment. 
• Work-life balance and support for career development. 
• An amazing life inside the element! 

Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work.  
 
We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next.  
 
We know diverse backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.  
 
If you are looking to stretch and grow your career our culture will embrace you.