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Analyst - Business Process Optimization - Finance

The Programme

DHL offers you the opportunity to gain first-hand experience in the exciting day-to-day business environment of the world’s leading logistics company. This will enable you to not only gain insight into a wide range of activities, but also to give you a better idea of your own strengths and goals – a key factor in deciding your next career move.

Overall Role Purpose:

Perform standard analytics and manage quality tools in the center on a day-to-day basis. Support all other Business Process Optimization (BPO) initiatives or solutions that add value to the service line. 

What You Will Do

  • Understanding the different processes used throughout Finance and HR operations locations in Asia Pacific.
  • Identifying/ leveraging best practices already in use in the finance operations community.
  • Designing practical and effective solutions to address improvement opportunities – both cost and performance.
  • Successfully implement improvement initiatives with Finance and HR Business Partners.
  • Strive as a SME on process improvements/ standardization methodology.
  • Provide consultative services to both external Finance and HR Business Partners and internal support staff.
  • Ability to relate to cross-cultural processes and country sensitivities.
  • Responsible for process documentation (i.e., process maps). 

Required Skills and Abilities

Educational Qualifications:

  • Qualified University Degree holder. 

Expected Years of Experience:

  • Open to Fresh Graduate.
  • Finance / Accounting / Business Administration.
  • IT knowledge will be an advantage. 


  • Root cause analysis and problem solving.
  • Simple data analysis.
  • Good all-round communicator - written and oral.
  • Innovative and creative.
  • Good understanding of MS Office suite (Word, Excel and PowerPoint).
  • Engaging with customers (internal/external).
  • Experience in supporting a shared service center (preferred).
  • Able to work under pressure.
  • Able to multi-task.
  • Good discipline in performing standard procedures. 
Closed 9 months ago
Closed 9 months ago
  • Job type:Graduate Jobs
  • Disciplines:

    Accounting, Administration, Banking and Finance

  • Citizenships:

  • Locations:

    Petaling Jaya

  • Closing Date:16th Nov 2021, 6:00 pm


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