Analyst - Logistic - Fresh Graduates

The Programme

In this fast-changing world, our customers need our latest technology – and they need it now. And that’s where our expert Logistics team within Materials and Procurement comes in. 

We’re tasked with getting products quickly, efficiently and cost-effectively to Dell Technologies’ customers. 

We work in partnership with fulfillment and logistics providers to ensure a visible service to our supply chain and smooth delivery services to end users. 
 
Join us to do the best work of your career and make a profound social impact as Analyst, Logistic on our S&P Fulfillment team in Penang, Malaysia 
 
Take the first step towards your dream career: 
 
This role includes leading daily calls with APJ supply chain and fulfillment, daily executive reporting for shortages, escalation management, executive Software & Peripherals Customer Experience metric reporting, shortage mitigation, lead-time improvement in coordination with global supply chain.  
 
Key performance indicators for the role include POI, ship to commit, overdue orders and cycle time.

• Recognizes and acts on inconsistencies on key indicators such as POI, Ship to Commit, Overdue and Cycle time results and escalates unusual problems 
• Works on assignments where considerable judgment and initiative are required in resolving problems and making choices, recommendations, or decisions networking with Procurement, Marketing, Sales and Logistics 
• May set project timeframes and priorities based on project objectives and ongoing assignments aligned with the organizations strategic plan 
• Manage APJ, internal customer experience and daily operation task

Required Skills and Abilities

Essential Requirements:

• Knowledge about supply chain, Import and Export, Inventory / Demand Planning, Partner/Distributor Management, order processing, sales and/or sales support related field 
• Excellent communication skills, analytical capabilities, data analysis, time management skills and professional attitude are required 
• Able to multitask in a fast-paced environment and exercise a high degree of initiative in resolving issues and developing process recommendations.

Desirable Requirements

• Bachelor's Degree completed or in progress in Business, Logistics, Supply Chain or related 
• Knowledge of Customer Focus and Problem solving 
• Knowledge of finish goods and import business 
• Proficiency in English, Mandarin & Korea(optional) 
• Hands on experience with tool enhancement requirements, Process Improvement UAT and cross functional projects 
• Technical knowledge of reporting and analytics (Power BI; Tableau, Excel).

About Us: 
 
Since 1984, Dell has played a critical role in enabling more affordable and accessible technology around the world. As an end-to-end computing solutions company, Dell continues to transform computing and provide high quality solutions that empower people to do more all over the world.  
 
We serve customers ranging from the world's largest businesses and public-sector organizations to small and medium businesses, and individual consumers.  
 
We are deeply committed to serving our community, and the company has also received numerous accolades ranging from employer of choice to energy conservation awards.