Internship - Platform Admin

The Programme

• Provides administrative support to a department or office location.  
• Provides support for reception and guest services, mail services, phone, meeting rooms and location services.  
• Assist in continuous improvement activities for the office operation support personnel team.

The position will be based within Kuala Lumpur region. 
 
Key Responsibilities:

• Provides administrative support to office operation support personnel team for the daily operations – functions include
• Office Management, Employee Experience, Digital & Technology and local hub communication. 
• Assist in building and maintaining SOPs/Playbook for the office operation support personnel team. 
• Aid in process improvement and standardization activities. 
• Receives and directs incoming calls to appropriate personnel and voicemail. 
• Greeting clients and visitors. 
• Assisting with the scheduling and preparation of meeting rooms. 
• Coordinates catering for meetings and events. 
• Perform general clerical duties associated as required, such as recording inbound & outbound courier, freight & mail via tracking systems. 
• Ordering office supplies and other common use items. 
• Maintains records and logs of service requests and tracks their status. 
• Maintains a file of services including transportation sources, accommodations, and referral contacts. 
• Manage company access card and upload attendance report. 
• Assist on onboarding new staff. 
• Manage pantry & stationery stocks. 
• Prepare Purchase Order.

Required Skills and Abilities

• Diploma holder or high school graduate.  
• Prior Front Desk, Concierge, customer service or other hospitality experience preferred. 
• Ability to comprehend and interpret instructions, short correspondence, and memos. 
• Ability to write routine reports and correspondence.  
• Ability to respond to common inquiries/complaints with a strong, professional customer service orientation. 
• Strong customer service skills, high flexibility, great time management & good problem  
  Solver. 
• Well-versed knowledge in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint, SharePoint, etc.).

About Us: 
 
CBRE Group, Inc. is the world’s largest commercial real estate services and investment firm, with 2019 revenues of $23.9 billion and more than 100,000 employees (excluding affiliate offices).  
 
CBRE has been included on the Fortune 500 since 2008, ranking #128 in 2020.  
 
It also has been voted the industry’s top brand by the Lipsey Company for 19 consecutive years and has been named one of Fortune’s “Most Admired Companies” for eight years in a row, including being ranked number one in the real estate sector in 2020, for the second consecutive year. Its shares trade on the New York Stock Exchange under the symbol “CBRE.”  
 
CBRE offers a broad range of integrated services, including facilities, transaction and project management; property management; investment management; appraisal and valuation; property leasing; strategic consulting; property sales; mortgage services and development services.