Planner / Senior Planner - Customer Order Planner

What You Will Do

• Responsible as main interface with customer with effective coordination internally in addressing issues. 
• Responsible for customer order management. 
• Analyze sales forecast with sales team. 
• Analyze customer demand and customer pull pattern for inventory control at plant and external warehouse 
• Minimize overhanging materials). 
• Maintain, check and ensure accuracy of demand loading in SAP for MRP run to fulfill customer 
  requirement based on priority. 
• Prepare production schedule with the objective of: 
  
  • BPS principles 
  • Meeting customers’ demands and achieving 100% daily attainment 
  • Optimizing utilization of manufacturing resources (e.g. minimizing set-up or conversion losses) 
  • Controlling inventory accuracy 
  • Tracking daily schedule vs. production actual output 
• Attend daily operation meeting on critical supply materials. 
• Coordinate raw material issues with LOP Procurement Planner in affected Value Stream. 
• Coordinate common raw material issues with SMT Value Stream Manager. 
• Set priorities with the operational logistic section on the movement of finished products for timely shipment. 
• Coordinate shipment arrangement with counterpart. 
• Strategic planning to minimize special premium costs (e.g. change of ship mode) to support situation 
  requirement. 
• Work on special freight claims and OT (overtime) claims due to customer short lead-time pull-in request. 
• Prepare reports e.g. Delivery Performance, Attainment report etc. as and when needed. 
• Support activities related to Bosch Production System (BPS), e.g. Supplier Kanban, Production Kanban, 
• Leveling and EPEI for continuous improvement. 
• Work together and support each other within LOG. 
• Support and work towards achieving the departmental goal. 
• Perform any other duties assigned by immediate superior from time to time. 
• Escalate customer order fulfillment issues that affect a single Value Stream (Level 1).

Required Skills and Abilities

• Bachelor's degree/Diploma in any discipline with at least 2 years of related working experience, fresh graduate is encouraged to apply. 
• Strong communication and interpersonal skills 
• Be flexible to take on ad-hoc assignments or projects as necessary. 
• Understands impact and consequences of own actions. 
• Related working experience in order management and production planning function in manufacturing environment is added advantage 
• Team player and able to work independently with minimum supervision. 
• Data management and tracking skills. 
• Decision making strength is essential.

At Bosch, we shape the future by inventing high-quality technologies and services that spark enthusiasm and enrich people’s lives.  
 
Our promise to our associates is rock-solid: we grow together, we enjoy our work, and we inspire each other. 
 
About Us: 
 
The Bosch Group is a leading global supplier of technology and services. It employs roughly 401,300 associates worldwide (as of December 31, 2021).  
 
According to preliminary figures, the company generated sales of 78.8 billion euros in 2021.  
 
Its operations are divided into four business sectors: Mobility Solutions, Industrial Technology, Consumer Goods, and Energy and Building Technology.