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Intern, Merchant Operations

The Programme

Job Description 


  • Perform end to end of online eCommerce merchant management and operations environment  
  • Manage SKU listing and uploading from time to time 
  • Work closely with our Category Management team to do end to end support 
  • Manage Merchants enquiries and relationships 
  • Daily merchant communications for example on order fulfillment and customer services 
  • Work with the Customer Support teams and Business Development teams to handle listing inquiries and troubleshooting of listing-related issues 
  • Managed orders related issues. For e.g Cancelled, Refund and etc

Required Skills and Abilities 


  • Preferably specialised in Marketing/Business or equivalent. 
  • Able to understand and carry out instructions accurately and in a timely manner 
  • Strong communication skills  
  • Proactive, enthusiastic and a fast learner 
  • Possess a can-do attitude  

We are all different - one talent to another - that is how we rely on our differences. At AirAsia, you will be treated fairly and given all chances to be your best. We are committed to creating a diverse work environment and are proud to be an equal opportunity employer. 

Closed a day ago
Closed a day ago
  • Job type:Internships
  • Disciplines:

    Business and Commerce, Marketing and Sales

  • Citizenships:

  • Locations:

    Kuala Lumpur

  • Closing Date:16th May 2022, 6:00 pm


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