Intern, Merchant Operations

The Programme

Job Description 

Responsibilities 

• Perform end to end of online eCommerce merchant management and operations environment  
• Manage SKU listing and uploading from time to time 
• Work closely with our Category Management team to do end to end support 
• Manage Merchants enquiries and relationships 
• Daily merchant communications for example on order fulfillment and customer services 
• Work with the Customer Support teams and Business Development teams to handle listing inquiries and troubleshooting of listing-related issues 
• Managed orders related issues. For e.g Cancelled, Refund and etc

Required Skills and Abilities 

Qualification 

• Preferably specialised in Marketing/Business or equivalent. 
• Able to understand and carry out instructions accurately and in a timely manner 
• Strong communication skills  
• Proactive, enthusiastic and a fast learner 
• Possess a can-do attitude  

We are all different - one talent to another - that is how we rely on our differences. At AirAsia, you will be treated fairly and given all chances to be your best. We are committed to creating a diverse work environment and are proud to be an equal opportunity employer.