Associate - Policy Owner Services

What You Will Do

Process authorized POS transactions within as per the agreed Service Level Agreement (SLA):

• Process all Life change requests received as per stipulated requirements timely. 
• Able to meet timeline and objectives as agreed with team leader for any other assignments or projects that may be assigned. 
• Anticipated to take initiative full participation and contribution in team activities to encourage individual and team development. 
• Attend & get certified for development plans identified to up skill and for personal development as per the planned timeline. 
• Performs other responsibilities and duties periodically assigned by supervisor in order to meet operational and/or other requirements. 
• Ensure that the agreed Individual processing Turn Around Times are met or exceeded in timely manner. 
• Forward thinker in ensuring all required tasks and activities is recorded in the relevant system accurately and promptly.

Required Skills and Abilities

• Education: Bachelor Degree, Postgraduate, Professional Degree from Business Management or relevant background. 
• Experience: At least 2 years of experience in Insurance Operations. Fresh graduates are encouraged to apply. 
• Customer oriented, self-motivated, proficient in Microsoft Office. 
• Able to adapt to a desk-bound working environment, working shift including weekend on rotation basis & able to work overtime beyond normal office hours (including weekend & public holiday). 
• Candidate is encouraged to commit and follow Australia working hour.

Build a career with us as we help our customers and the community live healthier, longer, better lives. 
 
At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone. 
 
It’s about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030. 
 
And to get there, we need ambitious people who believe in playing an important part in shaping that future. People seeking unmatched career and personal growth opportunities, who are driven to work with, and learn from some of the most inspiring and supportive leaders in the business. 
 
Sound like you? 
 
About Us: 
 
AIA Group Limited and its subsidiaries (collectively “AIA” or the “Group”) comprise the largest independent publicly listed pan-Asian life insurance group.  
 
It has a presence in 18 markets in Asia-Pacific – wholly-owned branches and subsidiaries in Hong Kong, Thailand, Singapore, Malaysia, China, Korea, the Philippines, Australia, Indonesia, Taiwan, Vietnam, New Zealand, Macau, Brunei, a 97 per cent subsidiary in Sri Lanka, a 26 per cent joint venture in India and a representative office in Myanmar and Cambodia.