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Commercial Associate - E-commerce Operations

The Programme 

Have you heard of our brand portfolio? BMW, P&G, Unicharm, Nestle, Xiaomi, Porsche, Swisse, Unilever, Shiseido, Secret Lab, and many more. We are the brand behind the brands when you shop online in SEA. We have rapidly expanded over the years with offices in Jakarta, Ho Chi Minh City, Singapore, Kuala Lumpur, Manila, Bangkok, and Iloilo. 

We provide a full e-commerce enabler service including content & creativity, live chat, e-distribution, technology integration, and warehouse fulfillment. Our partners include Lazada, Shopee, Amazon, Ninja Van, Zalora, Redmart, Tiki, Tokopedia and Qoo10. 

Our Commercial Associate, assisting the Commercial Managers, will be involved in all commercial planning, from creation to presentation of plans to our customers.  

What You Will Do 

  • Be part of the local and regional teams led by experienced e-Commerce management with over 5 years of experience in eCommerce and retailing. 
  • Coordination of in-house functions to optimize e-store operations including - Content, Assortment, Ratings & Reviews, Search, Pricing, Live chat, Customer Service and Livestreaming. 
  • Managing and assisting e-commerce platforms in products, content, chats, campaigns, traffic, conversion rate, etc. 
  • Assisting in developing a cross-functional strategy to grow brands’ business and ensure smooth operations.
  • Assisting in brand's health metrics and execution of improvement plan. 
  • Assisting in delivering regular business reviews to brands and the e-commerce marketplace.  

Required Skills and Abilities 

  • Strong business acumen with a real enthusiasm for e-Commerce. 
  • Degree in Marketing, Business or equivalent.
  • 1-2 years of work experience, e-Commerce experience is a plus. Fresh graduates are encouraged to apply.
  • Excellent written and oral skills needed, and ability to work in complex sales environments, utilizing resources across multiple organizations. 
  • Strong track record managing external projects and relationship management skills.
  • Ability to interact with a remote support team across many cultures. 
  • Experience engaging internal and external stakeholders. 
  • Comfortable to negotiate with external partners for the best possible brand outcome. 
  • Detail-oriented and Proactive with a "Just Do It" attitude.
  • Strong analytical skills, proficiency with Microsoft Excel and PowerPoint. 
Closing in 9 days
Closing in 9 days
  • Job type:Graduate Jobs
  • Disciplines:

    Business and Commerce, Marketing and Sales

  • Citizenships:

  • Locations:

    Kuala Lumpur

  • Closing Date:26th May 2022, 6:00 pm


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