Internship for Customer Care - Management
The Programme
We are looking for a motivated, dynamic Intern to support our Customer Relations Executive to join our team.
To help to achieve this, we will provide you with a competitive allowance & bright career opportunity.
You will also be given full product training, with hands-on assistance from the Customer Care Team.
In this role you will be responsible for:
- Conduct Customer Voice Count surveys to existing customers to gain feedback on Rentokil Initial service.
- Make outbound calls to existing customers to gain feedback on Rentokil Initial services.
- Perform satisfaction follow up call to re-gain customers confidence.
- Support in customer loyalty and staff recognition programme.
- Demonstrate effective verbal communication skills when interacting at all levels, be it among peers & managers or with customers.
- Manage all contact activities including sales leads/enquiries into contact management system.
Required Skills and Abilities
The ideal candidate will possess:
- Currently pursuing tertiary education/Final semester (Bachelor's Degree or Diploma in Business Administration, Management, Marketing, Customer Service Management, Office Management course).
- Own transport to travel to work on a daily basis.
Benefits:
- Monthly allowance.
- Opportunity to be absorbed as permanent employee (based on your work performance).
Duration: Depending on your university's requirements.
About Us:
Rentokil Initial plc employs 44,500 people across 83 countries - offering the experience and expertise of a multinational organization, whilst delivering services with the agility and characteristics of a local business.
As world leaders in Pest Control and Hygiene & Well-being services, we deliver services that protect people and enhance lives, to commercial and private customers worldwide.
- Job type:Internships
- Disciplines:Management
- Citizenships:
- Locations:Subang Jaya
- Closing Date:30th Nov 2023, 6:00 pm
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